Our strata plumbing team knows the importance of transparency and responsiveness. When you engage MPJ for a strata property, we start by familiarising ourselves with the building’s plumbing layout and any recurring issues. We offer scheduled preventive maintenance for strata complexes (e.g., regular drain clearing for buildings prone to blockages, routine hot water system checks, etc.) to avoid emergencies. When a resident or manager reports a problem – be it a leaking pipe, a blocked sewer in the common area, or no hot water in one unit – we act quickly. Our plumbers arrive on site promptly with clear identification and a professional manner, mindful that we are working in people’s homes. We communicate effectively: liaising with the strata manager or building manager, informing residents if water needs to be shut off, and providing updates on the repair status. Every job is completed to the highest standard, and we ensure communal areas are left clean and safe after our work. Whether it’s repairing a shared pipeline, replacing a broken apartment fixture, or upgrading the entire building’s plumbing infrastructure, MPJ handles it seamlessly.